Privacy Policy

 

Who we are

Our website address is: http://www.timclarepoet.co.uk.

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Information about visitors who comment is collected by the Akismet anti-spam service. The information collected includes the commenter’s IP address, user agent, referrer, and Site URL (along with other information directly provided by the commenter such as their name, username, email address, and the comment itself).

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

Depending on the information you request through the website, we may collect the following information about you:

  • Name
  • Email Address
  • Customer satisfaction info
  • Opinions about products and services

We try to collect the minimum information required to complete your request.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

When you visit our website, we collect information about:

  • your computer, including your IP address, the type of operating system and browser you use, and your computer’s location
  • what pages you visit on our site and what links you click on
  • what other sites you’ve visited recently

This information aids in measuring and tracking where our website traffic is coming from and tracking the performance of our site. We use this information to improve the website experience.

Who we share your data with

Collection, storage, and transmission of your personal information may be handled by third party software and/or web services. For example, we use third party CRM and email systems to send requested information and marketing messages to registered users. We vet all third party companies for their commitment to data privacy, and only share your data with those who comply with established international regulations.

Visitor comments may be checked through an automated spam detection service.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

We retain personal information otherwise collected from you for no longer than is necessary for the purposes for which it is being processed.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Your contact information

We are happy to answer any questions you may have about your personal information. For more information about our policies, to make requests related to your personal information, or to register a complaint, please contact:

Tim Clare C/O Canongate Publishing
14 High Street
EdinburghEH1 1TE
United Kingdom

Additional information

How we protect your data

We make every reasonable effort to protect your personal information. Personal information collected, stored, and processed by third party software and/or web services (e.g. Google Apps) is protected according to the procedures of the third party service. We only do business and share your data with companies who comply with established international regulations. At any time you may request the names of our current service vendors so you may review their policies for yourself.

What data breach procedures we have in place

When a data breach is discovered and/or reported to us by a third party service, we will make every effort to contact you immediately and advise you what has occurred, what the possible consequences may be, and what recommended steps you can take to protect your privacy.

What automated decision making and/or profiling we do with user data

We use automated tools to customize an acceptable amount and frequency of messaging for you. Email communications may include tracking codes to track your interactions with the message. Based on these interactions, we may adjust the type, amount, and/or frequency of future messaging.